Zonja Capalini

SL vs. WebEx: The myth of Second Life as a platform for education [Update 2]

Surprisingly, Opensim fares quite better than SL in that respect

[See the list of updates at the end of the article]

Introduction

A Google Buzz by Mo Hax alerted me of the existence of an article in PC Pro containing yet another interview to M Linden. M explains there that SL is being used for “meetings”, as a “virtual collaboration tool”, and that it provides “incredible savings”. This is not new. If you google for “Second Life Education”, the second hit leads you to “How Education Enterprises Use Virtual Worlds“, a page by LL detailing how great is SL for educators. Similarly, the Second Life Blogs are full of references to SL as a tool for educators. For example, in a one year old article, As Seen on CNBC: New IBM Case Study Showcases Value of Meeting Inworld, Amanda Linden compares Second Life to Webex and says that Second Life “creates a [more] immersive experience”.

Does really “immersion” provide an advantage for online meetings? Is “immersion” something that can be asked of somebody, a student or an employee, for example? What is the cost of being able to offer “immersion”, and how does it relate to the supposed benefits? Are Second Life/Opensim and other tools, like Webex, comparable? If yes, how do Second Life and Opensim fare when compared to them?

In this post I will try to address these questions. To do so, I will use two strategies: on the one hand, I will make a product comparison between SL, Opensim and Webex, comparing features, price, quality of technical support, etc: on the other hand, I will resort to my own experience: I have been working for companies that have used Second Life and Opensim for education and meetings for more than two years, and I’ll share some of the things I have observed. Continue reading

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February 21, 2010 Posted by | OpenSim, Product Comparison, Second Life, WebEx | , , , | 55 Comments